New Improved Shipping.
We have recently added another partner for delivering our products faster to you.
How are shipping charges calculated?
We are not in business to “profit” from shipping; you are charged what we are charged. Our primary shipping service is through Registered India Post and Air Courier Services.
Our products may take 2-3 business days (if you’re in a metro city) and 5-7 days (if you’re somewhere remote and peaceful) to reach you from our base store, which is in Chennai, Tamil Nadu.
Which courier service have you tied up with?
We have tied up with India Post service and Air Courier service for shipping our item(s) to you. India Post is the only courier service that is well connected through almost all small towns and villages. This means that we can ship our item(s) to the remotest of places, such as Lahaul & Spiti in Himachal Pradesh.
The shipping rates are reasonable too; which means that you don’t have to bear the burden of expensive shipment charges.
What is the delivery time?
Usually, your item(s) are dispatched from our base store in Chennai in 1-2 working days. Shipment delivery time is anywhere between 2-3 business days if you in a metro city and 5-7 days if you’re somewhere remote and peaceful.
What does delivery time depend on?
There are two major factors that determine the estimated Delivery Time:
“Availability”. Every product page on our availability or in stock status of the item(s). On the Cart page too, you can see the estimated delivery time under ‘Shipping and Handling.’ For example, some items will ship within 24 hours, others might take up to 48 hours, while some may take as many as several days. The “Availability” value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the “Availability” time frame, but please do not count on that.
The method of delivery – our primary shipping method is through India Post and Air courier services. They take 2-7 business days to deliver item(s) depending on where you’re located
Additionally, please note that the delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item on the same day since the India Postal service will not be able to collect the order on weekly holidays.
What about International Shipping?
Currently, we do not ship internationally. Our online diabetic-friendly store is only accessible to customers in India.
In case of more queries and clarifications about our refund and return policy, please get in touch with us or write to us at one of the following email addresses: firstname.lastname@example.org
You can also reach us at +91-44-22541392